Privacy Policy

1. Scope

This Privacy Policy explains how Faststep Floristry Atelier (“we”, “our”, “us”) collects, uses, shares, and protects personal information when you use our website, purchase courses, or communicate with us.

2. Data we collect

• Account and contact details (name, email, phone, billing address).
• Transaction information (courses purchased, amounts, currency, timestamps).
• Course activity (progress, assignments, submissions, feedback).
• Technical data (IP address, device identifiers, browser type, pages viewed).
• Communications (messages sent via forms or email).
• Cookie and similar technologies as described below.

3. How we use data

• Provide and improve courses, coaching, and customer support.
• Process orders and maintain accurate records.
• Authenticate access and secure our services.
• Communicate about updates, assignments, and service notices.
• Comply with legal obligations and enforce terms.

4. Sharing

We do not sell personal information. We share data with limited service providers (payment processors, analytics, communications) under confidentiality obligations, and when required by law or to protect rights and safety.

5. Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information, as well as data portability and objection rights. To exercise rights, contact us using the details below.

6. Security

We implement administrative, technical, and physical safeguards appropriate to the sensitivity of data. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

7. Cookies

We use strictly necessary cookies for site functionality (e.g., remembering preferences like theme and cookie consent), and optional analytics cookies to improve the experience. You can adjust browser settings to manage cookies.

8. Retention

We retain personal information as long as necessary to deliver services, comply with legal obligations, resolve disputes, and enforce agreements, after which we securely delete or anonymize data.

9. International transfers

If data is transferred across borders, we use appropriate safeguards such as Standard Contractual Clauses or equivalent mechanisms according to applicable law.

10. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date will reflect the most recent changes. Material updates will be announced on this page.

11. Contact

For questions or to exercise your rights, contact: [email protected] or +1 (332) 555-0176.